Terms and Conditions

REPAIR SERVICES AGREEMENT

Last Updated: February 2026

1. Dispute Settlement and Arbitration

Customer and Quacks Collision agree that any dispute involving repairs shall first be attempted in good faith through mediation via the American Arbitration Association. If not settled, the dispute shall be resolved by binding arbitration. Customer acknowledges access to rules at www.adr.org/aaa/faces/rules.

Waiver of Jury Trial: Customer expressly waives their right to a trial by jury for any claims arising under the Magnuson-Moss Warranty Act (MMWA).

2. Limited Warranty

Quacks Collision warrants repairs against defects in materials and workmanship. Every repair is backed by our surgical precision standard.

A. Warranty Period: Valid only for as long as the Customer owns the vehicle. Non-Transferable.

B. Environmental Damage: This warranty does not apply to damage caused by road salt, chemicals, tree sap, hail, or windstorms.

E. Waiver of Right to Return Parts: By entering this agreement, Customer waives the right to return auto parts replaced by Quacks Collision. All replaced parts become the property of the shop unless arranged otherwise prior to signing.

3. Fleet Services Liability

For fleet customers (Police, Fire, Amazon, etc.), we understand downtime is lost revenue. While we prioritize speed, Quacks Collision is not liable for indirect commercial damages or lost revenues during the repair period.

4. Entire Agreement

This is the entire agreement between Quacks Collision and the Customer. It supersedes all previous oral or written communication. This agreement may only be modified in writing, signed by both parties via manual or digital signatures.